Any tour deposit paid shall be refunded less the cost of cancellation fees levied by hotels and administrative costs as below.

No of days and percentage forfeited of tour price
More than 40 days—-full refund less 5% of the administration fee
14-40 days—-20% of the tour price
6-14 days—30% of the tour price

In case of less than 5 days and no show, we are sorry we give no refunds.

Please note that a refund will be done within 30 days after the cancellation of the safari.

Tour price:
Included are all expenses in respect of safari vehicle, driver-guide, Porters as per itinerary, meals, accommodation, entrance fees to National parks and game reserves and government taxes.

Alteration to tours:
The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate.

It also reserves the right to decline to accept or retain any person as a member of any tour at any time, in which case an equitable amount will be refunded.
Prices are based on tariffs and other operational costs prevailing at the time of printing.

Liability:
The company and its agents act only as agents of the tours, transport, etc., and shall not be liable for injury, delays, loss, or damage in any manner.
The company’s liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country.
All claims are subject to the jurisdiction of the courts of the country in which the action arises.

Hiking And Trekking In East Afrika draws your attention to the fact that there are certain inherent dangers involved with adventure travel, and the client accepts them at his/her own risk. It is however advisable to take travel insurance and a separate baggage loss before arrival to East Africa.